On-site and remote IT support in Auckland

Fast, Friendly IT Support in Auckland

On-site and remote computer repairs, laptop troubleshooting, Wi-Fi fixes and small business IT support with clear pricing and no confusing tech talk.

  • Home and small business computer support
  • Wi-Fi and network troubleshooting
  • Remote help for email, software and printers
Call Now 020 419 54214 Prefer email? Scroll down for contact details.

IT Services and Repairs

From slow laptops and broken screens to Wi-Fi dropouts and business support, Geeks On Call offers practical, down to earth help without the jargon.

On-site PC and Laptop Repair

Hardware faults, blue screens, slow computers and virus removal. We come to you, diagnose the issue and carry out repairs where possible.

Wi-Fi and Network Setup

Fixing Wi-Fi dead spots, modem and router problems and setting up mesh networks so your home or office stays online.

Remote Tech Support

Quick remote sessions for software problems, email issues, printer setup and other small jobs that do not need a site visit.

Data Recovery and Backup

Help with recovering data from laptops, desktops and some external drives. We also set up backup systems so important files stay safe.

Motherboard and Component-Level Repair

Fault finding and repair on motherboards and logic boards, including power issues, liquid damage assessment and component replacement where possible.

TV and Camera Repair

Basic TV and camera repairs including no power, no display, broken ports and other common faults, with clear advice when a repair is not economical.

Small Business IT Support

Ongoing support for small offices, including computers, networks, Microsoft 365, basic servers and general day to day IT help.

Why Choose Geeks On Call

Calling an IT person can be stressful. We focus on clear communication, sensible pricing and solutions that actually fit how you use your devices.

  • Local Auckland based technicians, not an overseas call centre.
  • Clear pricing and a simple call out structure.
  • Plain English explanations of what went wrong and what we did.
  • Help for home users and small businesses.
  • Bench, on-site and remote options depending on your situation.

How It Works

Simple three step process. Tell us what is going wrong, we diagnose the problem and then fix it with clear communication at every step.

Step 1

Get in touch

Call 020 419 54214 or email with a short description of the problem. We will let you know if on-site, bench or remote support is best.

Step 2

Diagnosis and options

We test the device and confirm what is wrong. Before doing any major work we explain the likely fix, costs and how long it will take.

Step 3

Repair and follow up

We complete the repair or recovery, check everything is working and give you practical advice to help avoid the same issue in future.

Areas and typical jobs

Based in Auckland, providing on-site visits across the city and remote support throughout New Zealand where suitable.

  • Slow or non starting laptops and desktops.
  • Wi-Fi dropouts and weak coverage around the house.
  • Motherboard and other board-level faults.
  • TV repair and setup issues.
  • Camera and CCTV problems.
  • Email, Microsoft 365 and other software problems.
  • Printer, scanner and other device issues.
  • Data recovery attempts on failing drives.
  • New device setup and data transfer from old machines.

Book a tech or ask a question

Phone: 020 419 54214
Email: info@geeksoncall.co.nz

When you get in touch please include:

  • A short description of the problem.
  • Your suburb.
  • Whether you prefer on-site, bench or remote support.

Email Geeks On Call

Frequently Asked Questions

A few common questions. If you are not sure about something, just call or email and we can talk it through.

How much does a visit cost?

We charge a call out fee that includes the first block of on-site time, then a simple hourly rate. We always explain costs before going ahead with work.

Do you offer remote support?

Yes. For many software and email problems it is quicker and cheaper to connect remotely to your computer and fix things without a visit.

Can you help my small business?

Yes. We support small offices with computers, networking, basic servers, Microsoft 365 and general day to day IT issues.

Is data recovery always successful?

No data recovery is guaranteed, especially with badly damaged drives, but we can usually give you a good idea of your chances after an initial assessment.